FAQ
Get the lowdown
How do I get started as a new client?
Simply call us, email us, or fill out our contact form to schedule your first appointment. Our care coordinators will help you choose the right provider and set up your initial session. admin@ozarwellnesshouse.com 310-659-9911
Do you take insurance?
Yes, we accept insurance for chiropractic, physical therapy and acupuncture. Coverage depends on your plan, and our team can verify your benefits before your first visit.
Do I need a referral to book services?
No referral is required. You can book directly with us. However, if you’re using insurance, some plans may require a physician’s referral for coverage.
Do you offer any complimentary sessions for new clients?
Yes! After your initial appointment with Dr. Walker Ozar, you’ll receive a complimentary 1-on-1 rehab-based exercise follow-up session (available for self-pay visits only, not when billing insurance).
Are there ever any discounts?
We occasionally offer promos or package savings. Please ask our care coordinators for current promotions.
Do you accept FSA or HSA cards?
Yes. Most of our services qualify for FSA and HSA spending.
Why do I need to see a provider first?
Before starting, you’ll have a one-time evaluation with one of our providers - either Dr. Ozar (Owner), an acupuncturist, or one of our doctors of physical therapy. This step makes sure your program is safe, effective, and personalized. It also helps us establish your baseline so we can track your progress over time.
What happens during my first session, and how long does it last?
Your first visit is usually at least 1 hour and includes an evaluation, goal-setting, and hands-on treatment or exercise.
How often should I come, and how long until I see results?
Frequency depends on your condition and goals. Many clients come 1 - 3 times per week. Results vary, but most people notice improvements within a few sessions.
Do you offer prenatal care or treatment?
Yes. Our providers are experienced in prenatal-safe therapies including chiropractic, physical therapy, acupuncture, massage, and tailored exercise programs to support pregnancy wellness.
Do you work with people of all ages?
Yes. We see clients ranging from children, professional athletes to older adults. Every program is adapted to the individual.
What is EWOT?
EWOT stands for Exercise With Oxygen Therapy. It combines light exercise with higher-concentration oxygen in a guided session designed to support wellness, circulation, recovery, and performance.
How does EWOT work?
During an EWOT session, you perform light movement while breathing oxygen through a mask connected to an oxygen delivery system. The combination of movement and oxygen is designed to support an efficient and energizing wellness experience.
What are the benefits of EWOT?
Many people use EWOT to support energy, circulation, endurance, recovery, and overall wellness. It can also be a great addition to an active lifestyle or performance-focused routine.
How long is an EWOT session?
Session length can vary, but EWOT is typically designed to be a short and efficient experience that fits easily into a wellness routine. 15-20 mins.
How often should I do EWOT?
This depends on your goals, lifestyle, and wellness routine. Some clients may use it occasionally, while others include it more regularly as part of their recovery or performance plan.
What is Red Light Therapy?
Red Light Therapy is a non-invasive wellness service that uses specific wavelengths of red and near-infrared light to support recovery, skin wellness, relaxation, and overall well-being.
What are the benefits of Red Light Therapy?
People often use Red Light Therapy to reduced inflammation, pain, stress, to support recovery, relaxation, skin wellness, muscle recovery, anti-aging, and overall wellness.
How long is a Red Light Therapy session?
Typically 20 mins. Session times can vary depending on the service setup and your wellness.
How often should I do Red Light Therapy?
That depends on your goals. Most people benefit from 2-3 sessions per week. Some people use it occasionally, while others include it as part of a more consistent wellness or recovery routine.
Is Red Light Therapy safe?
Red Light Therapy is widely used as a non-invasive wellness service. If you have specific medical concerns, skin sensitivities, or health conditions, it is always best to check with your provider first.
What is an Infrared Sauna?
An Infrared Sauna uses infrared heat to create a warming experience designed to support detoxification, relaxation, recovery, weight-loss and overall wellness.
How is an Infrared Sauna different from a traditional sauna?
Unlike traditional saunas that heat the air around you, infrared saunas use infrared heat to warm the body more directly. Many people find the experience more comfortable and accessible.
What are the benefits of Infrared Sauna sessions?
People often use infrared sauna sessions to support detoxification, relaxation, recovery, circulation, and general wellness. Many also enjoy it as part of a stress-management or recovery-focused lifestyle.
How long is our Infrared Sauna Pod session?
In our HyperT Pro+ Pod, our sessions are typically 30 minutes. Session length can vary depending on the service and the individual.
What should I wear in the Infrared Sauna?
Wear whatever is appropriate and comfortable based on OWH’s setup and recommendations. Lightweight clothing is often preferred.
How often should I use the Infrared Sauna?
Benefits are out there. This depends on your comfort level, goals, and routine. Some people use it occasionally, while others make it part of a regular wellness plan.
What makes Ozar Wellness House different from a regular gym or clinic?
We’re not a big-box gym or a standard medical office. Ozar Wellness House blends medical expertise with restorative wellness services in a private, boutique setting. You get individualized care, one-on-one sessions, and access to providers who work together to create a complete plan for your health.
Do you provide at-home exercise programs?
Yes. Our providers and trainers can create customized home exercise programs to support your progress between visits.
Is this a private gym?
Yes. Our training and Pilates sessions are one-on-one in a private environment. Access to equipment is reserved for clients working with our providers.
How do I know which treatment or service is right for me?
Our providers will listen to your goals, evaluate your needs, and recommend a tailored plan. We often combine multiple therapies for best results.
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